1) Who this applies to (Age 17+)
This Privacy Policy explains how Heny Team ("Heny", "we", "us", or "our") collects, uses, discloses, and protects information when you use the Heny mobile application and related services (the "Service").
The Service is intended for users who are at least 17 years old. We do not knowingly collect personal information from anyone under 17. If you believe a user under 17 has provided us personal information, contact us and we will take steps to delete it.
2) Information we collect
2.1 Account information (provided by you)
- Name
- Username
- Email address
2.2 Customer support content (provided by you)
- Messages, attachments, and any information you choose to share when you contact support
2.3 Photos and optional text you submit for AI review (provided by you)
- Photos/images you upload to receive an AI-powered photography evaluation
- Optional text you provide with the upload (e.g., a prompt, description, or questions)
We do not use your photos for facial recognition, biometric identification, or building biometric templates. We do not attempt to identify you or others in photos.
2.4 Location information (with your permission)
- Precise location or approximate location, if you enable location permissions
You can control location sharing through your device settings.
2.5 Automatically collected information
- Device information (device model, OS version, language, app version)
- Usage data and analytics (feature usage, interactions, performance metrics)
- Crash logs and diagnostic data (to improve reliability)
2.6 Cookies, similar technologies, and web beacons
If the Service includes web-based components (such as embedded web views), we and/or our service providers may use cookies and similar technologies (which may include web beacons) to keep you signed in, remember preferences, and measure performance and reliability. You can often control cookies through your device or browser settings.
3) How we use information
- Provide, operate, and maintain the Service
- Create and manage accounts, authenticate users, and keep you signed in
- Personalize your experience (preferences and settings)
- Generate AI-powered photography evaluations and creative feedback
- Improve and develop the Service (debugging and analytics)
- Protect safety, security, and integrity (fraud prevention and abuse detection)
- Provide customer support and respond to requests
- Comply with legal obligations and enforce our rights
We do not sell your personal information.
4) AI features and content processing (on our own servers)
- Processing location: uploads are processed on servers controlled by Heny Team.
- No third-party sharing for AI processing: we do not share your uploads with third parties for AI processing, analytics, advertising, or other purposes.
- Deletion after processing: uploads are deleted promptly after processing is completed and results are returned to you.
- User control: you decide whether to upload and generate AI results.
AI-generated evaluation results are presented to you in the app. By default, your photos are stored locally on your device. We do not use your uploaded photos to train models or for marketing purposes.
6) International data transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
7) Security
We use reasonable measures designed to protect your information, including:
- Encryption in transit and at rest (where appropriate)
- Access controls and least-privilege permissions
- Regular security audits and monitoring
- Backups and recovery procedures
No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard practices.
8) Data retention
- Account information: for the duration of your account
- Account deletion: delete or anonymize within 30 days, unless retention is required by law
- Usage analytics: up to 12 months
- Customer support content: up to 6 months after resolution, unless longer retention is needed for legal or security reasons
- AI uploads: deleted promptly after processing is completed
9) Your privacy rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent (where applicable).
To exercise your rights, email rashaidakausar9611@outlook.com. We will respond within 5 business days, subject to verification and applicable law.
- Control location access via device permissions
- Adjust certain settings within the app (if available)
10) Third-party services and links
The Service may integrate with third-party services for limited operational purposes (e.g., crash reporting or security). This Policy does not cover how third parties handle information. We encourage you to review their policies where applicable.
11) Changes to this Privacy Policy
We may update this Policy from time to time and will update the Effective Date above. Your continued use of the Service after an update means you accept the updated Policy to the extent permitted by law.
12) Governing law and dispute resolution (binding arbitration)
This Privacy Policy is governed by the laws of Heny Team's principal place of business, without regard to conflict-of-law rules. Any dispute arising out of or relating to this Privacy Policy will be resolved by binding arbitration, except where prohibited by applicable law.